Shaherah is an energetic and detailed oriented professional with over twelve years of outstanding experience in customer service, who has made a positive impact within the online education community and the Department of Juvenile Justice. She has a Bachelor of Arts degree in Deviant Behavior and Social Control from John Jay College of Criminal Justice in New York and a Master of Arts degree in Human Services Counseling with a concentration in Marriage and Family Therapy from Liberty University. Her passion is to empower others to achieve success through recognizing present talent and abilities and overcoming past obstacles and potential barriers. Shaherah adamantly believes that everyone has the opportunity to excel when they create a plan that is specific, measurable, attainable, realistic, and time-based. She demonstrates the highest degree of professionalism, confidentiality, and a personal commitment to self, family, career, and community. Shaherah is a native of New York who relocated to Florida to establish a career pursuing her passion.